Last Updated: June 15, 2023

1. Introduction

AG INFREATCH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

2.1 Information You Provide to Us

We may collect personal information that you provide to us, such as:

  • Contact information (name, email address, phone number, postal address)
  • Demographic information (age, gender, occupation)
  • Financial information (for property transactions)
  • Identification information (PAN card, Aadhar card, passport details)
  • Property preferences and requirements
  • Information you provide when you contact us or submit inquiries

2.2 Information We Collect Automatically

When you visit our website or use our services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, time spent on the site, links clicked)
  • Location information (based on IP address or GPS data if permitted)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners and service providers
  • Credit bureaus and financial institutions
  • Public databases and government agencies
  • Social media platforms (if you connect your account to our services)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing property inquiries and transactions
  • Communicating with you about our services, promotions, and events
  • Personalizing your experience and delivering relevant content
  • Improving our website, services, and customer experience
  • Analyzing usage patterns and trends
  • Detecting, preventing, and addressing technical issues or fraudulent activities
  • Complying with legal obligations

4. How We Share Your Information

We may share your information with the following parties:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, customer service, and marketing assistance.

4.2 Business Partners

We may share your information with business partners, such as financial institutions, property developers, and real estate agents, to facilitate property transactions or provide related services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4.5 With Your Consent

We may share your information with other parties with your consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website.
  • Functionality Cookies: Allow the website to remember choices you make and provide enhanced features.
  • Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow to deliver relevant advertisements.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AG INFREATCH
123 Corporate Park, Sector 42
Gurugram, Haryana 122001
India

Email: privacy@aginfreatch.com
Phone: +91 98765 43210